Settings
Back to Home
Please remember to use surrey\ before your username!

bannerfin.png

volunteer.png      feedback.png


Nightline Remote service remains open throughout lockdown and the exam period. 

We are happy to announce that we are re-opening Nightline phone lines and IMs are open from 7pm - 7am, Tuesday and Thursday. 

If you need support outside of these hours then our emails are open 24/7 or you can call the Samaritans on 116 123


TO CONTACT US, PLEASE LOG IN TO THE UNION WEBSITE WITH YOUR STUDENT ACCOUNT AND SCROLL DOWN TO FIND OUR PHONE NUMBER, EMAIL AND THE LINK TO OUR TEXT SERVICE.

We are happy to announce that we are re-opening our call and instant messaging services between 7pm - 7am, Monday to Friday. We are also delighted to announce our email service will remain open. 

If you would like to get in contact with us to talk about anything on your mind, please do not hesitate to do so. 

However you contact us, whether by phone, text or email, you will be anonymised, and do not have to share any identifying information with us.

whatis.png

contacts.png


Nightline is a confidential listening service however there are 4 situations in which we would have to break confidentiality in line with our policy.

  1. A caller who we believe is attempting suicide gives us their address or location, this is taken as consent to call emergency services.
  2. A caller reports an act or intended act of terrorism; we are bound by law to contact the police.
  3. A caller reports or threatens the immediate or imminent, physical, sexual or emotional abuse of a child.

Nightline receives a court order request for information relating to a call or caller. 


Any feedback given or complaints made about Nightline are taken very seriously. We aim to respond to this within 5 working days. 


facebook.png   twitter.png   instagram.png   

Visit Us

Union House
University of Surrey
Stag Hill, Guildford
GU2 7XH

Contact Us

ussu.information@surrey.ac.uk
01483 689 223


The University of Surrey Students’ Union is a private limited company, registered in England & Wales with registered number 07470232, registered at Union House, Guildford, GU2 7XH. The Union is also a registered charity, registered with charity number 1142479

Copyright University of Surrey Student's Union 2018

Donate