Accident Procedure
Although this is not a nice thought, it needs to be mentioned. If you are involved in an accident, follow these simple checklist guidelines and you should find an accident much simpler to deal with:
Roadside
It is important to stay as calm as possible
Check that everyone is OK, and call 999 if the emergency services are needed, giving your exact location to avoid delay
If anyone has been injured you legally have to call the police
When you are involved in a road accident you must stop your vehicle immediately
Be careful what you say. Don’t admit fault, liability or apologise. If you admit blame the Union insurance company may refuse any claim made on your behalf
Never admit to it being your fault - Don’t lie, just say nothing
Take down all the relevant details of the vehicles involved including:
Types of vehicles
Registration numbers
Drivers’ insurance details
Names and addresses of drivers and witnesses
Check these details yourself
Note the time, location (road, area, town, etc.)
Provide the other driver/s with your details
Take a note of where and when the incident happened and the approximate speed of the vehicles. If you have a camera, take some pictures of the accident scene
Note down any damage to property (e.g. street lights, signs, bollards, etc.)
Make a sketch of the scene. Try to show where vehicles came from, the direction and where they stopped. Show approximate measurements wherever possible. Take photographs where possible
If possible contact Lex's Accident Services at the roadside on 0844 879 6000 (24/7) - they can also provide recovery assistance and advice
Call the Students’ Union on 01483 689223 (09.00-16.00hrs) or University Security 01483 682002 (16.00-09.00 hrs) to alert them to the situation. You may also text: 07624 805349 starting the message with ‘BUS’ at any time
Can you get home safely in the vehicle? - If not, call the breakdown service number in your vehicle log book
If you are ever questioned by the Press never give any comments. Ask them to call the University Press Office on 01483 689314
On Your Return
On your return you will need to complete a University Incident & Accident Report Form (available from Union Reception)
You will also need to contact Lex Accident Services to report the accident - phone 0844 879 6000 (24/7).
Having returned to the University following the accident , you will not be able to drive union vehicles until the insurance company have approved you to do so. They may charge for this which is payable by the driver (this may also involve a retest)
In the event of an accident where the driver is shown to be at fault, the hirer will be fined (see section on Fines and complaints)