On-Going Support On-Campus
Centre of Wellbeing
If you find yourself feeling overwhelmed and unable to cope at any point, you can make an appointment to see a wellbeing adviser or counsellor at the Centre for Wellbeing, located on the east side of the Stag Hill campus, next to the Duke of Kent building.
The Centre is open Monday to Friday, 8am to 5pm, excluding bank holidays and University closure days. Contact the Centre on +44 (0)1483 689498 or drop in during opening hours.
To book an appointment, please fill in this form and send it to firstname.lastname@example.org
Disability and Neurodiversity
The Disability and Neurodiversity team provides support to all students at the University of Surrey with a disability as defined by The Equality Act (2010). This includes: Autistic spectrum conditions, Long-term medical conditions, Mental health conditions, Physical disabilities (see our access guides), Sensory impairments and Specific learning differences (e.g. dyslexia, dyspraxia). For more information, please click here.
MySurrey Hive, located next to the Lecture Theatre block within the Phillip Marchant Building, replaces Student Services and is now a central point for all queries related to your student life including finance, accommodation, careers and employability, transport and visa enquiries.
The space has been designed specifically for students. Open seating areas and pods provide options for informal study and meeting with University staff or mentors and a kitchenette means you can catch up with friends and have additional space on campus to relax.
MySurrey Hive is open between 8:30am - 11:30pm, 7 days a week, but is only staffed weekdays from 9-5.
Chaplaincy offers the provision of worship and spiritual practices one-to-one pastoral care and he promotion dialogue and peaceful co-existence between people of different faith and belief. The Chaplaincy offers advocacy if you are being discriminated against on the grounds of you faith or belief.
You can find a list of the places for worship here
You will be allocated a personal tutor at the start of your first week at the University, and will normally keep this personal tutor throughout your university career.
Your personal tutor should be listed on your Surrey Self-Serve page under course details. If you are an international student, it is part of your visa conditions to regularly meet with your tutor so make sure you are in contact with them throughout your degree.
Wellbeing and Inclusion Champions
Wellbeing and Inclusion Champions are committee members of most clubs and societies that are here to support the wellbeing of members and encourage new memberships whilst ensuring that inclusivity is a core value of the club or society. They will be able to signpost you to the relevant service.
Welfare Watch consists of student volunteers during Rubix nights (the Student's Union Nightclub) that will help drunk and distressed students sober up by providing a safe environment. Welfare Watch will also help students that are not let in the nightclub or kicked out, as we believe that if you are too drunk to be in a Nightclub, you are too drunk to be alone outside. Welfare Watch volunteers are based in the Front Room, just below Rubix. For more information, please click here.
Student Life Mentors
Student Life Mentoring provides a proactive peer support service for all first year students at the University of Surrey no matter where you are living. Mentors are not Wardens and have no disciplinary power, they are there to answer any questions you may have about student life and to provide you with helpful information.
You can find out more about your mentor by visiting the website, click here. You should have contact details for your mentor in your campus kitchen but if you are unsure or live off campus, email email@example.com
The Students' Union provides free, independent and impartial advice and support on all student facing regulations. Before you make an appointment with one of our team, you will need to read through the guidance on the page relevant to the advice you need as this will help you to make the most of your appointment. Click here. Please email firstname.lastname@example.org to book an appointment.
Victim Support Drop-ins
The Victim Support Drop In is a confidential and impartial advice and support service for students who have been victims, or potential victims of harassment, hate crime or abuse. Run by the Student's Union and Centre for Wellbeing, come and find out more about the reporting process at University, the wellbeing support available to you and how you are able to report. There is no obligation to report and the service is open to any student. To know the upcoming dates for these events, please check the Facebook page of the Student's Union, click here, or email email@example.com
To volunteer for any of these services, such as Nightline or Welfare Watch, please email the VP Support at firstname.lastname@example.org and she will direct you to the appropriate services.