Crisis Support Services
Crisis and Emergencies: Call Security (24/7)
The security team on campus are here to ensure everyone is safe at Surrey. You can contact the University Security Services on +44(0)1483 682002 or
+44(0)1483 683333 or 3333 from any campus phone. They will be able to direct any emergency services to you.
There is an emergency phone outside the old student services, opposite Hive, where you are automatically in contact with Security.
If you are off campus you should call 999
Mental Health Crisis (8.30am - 5.30pm)
Call the Centre for Wellbeing on
+44(0)1483 689498 or 9498 from any campus phone.
They have an on-call mental health nurse available to deal with any mental health crisis situations in hours.
Out of hours, you should call security or call the mental health crisis line on 0300 456 8342
Nightline (7pm - 7am, Monday - Friday)
Nightline is a confidential and anonymous service run by students for students from 7pm to 7am every weekday during term time. For more information about Nightline and the phone number and email address through Covid19,
please click here
The Samaritans is a free and confidential listening service which is open to everyone. You can call them 24 hours a day, 7 days a week to speak about whatever is on your mind.
Coffee, Cake and Chat: The Samaritans cafe (Coffee, Cake and Chat) will be back on campus on Thursdays between 11am - 1pm in the Hive, starting from week 5 of the 20/21 academic year
The Samaritans are also on campus every Sunday in the Hive throughout Exams.
Their national telephone number is 116 123 (this number is free to call). You can email them on firstname.lastname@example.org. Visit the Guildford branch at: 69 Woodbridge Road, Guildford, GU1 4RD. Usual hours open to receive callers at the door: 9:30am–9:30pm, 7 days a week
Each court of residence has a warden team who are responsible for residents' welfare and for disciplinary matters within University Accommodation. Wardens have a day-job within the University but outside of that, they live amongst you in the courts and are available to support you at any time during your stay on campus.
Wardens remain available to speak to students during the Covid-19 outbreak, but are operating an online service.